At Charmora Shop (“we,” “us,” or “our”), we understand that your personal story is precious—just like the handcrafted jewelry you collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylewithcharms.com or make purchases from our collections, from Charms to Gold Pendants and everything in between.

1. Information We Collect

To create a seamless experience as smooth as our signature Link Bracelets, we collect:

  • Personal Details: Name, email, shipping/billing addresses, phone number when you purchase items from our Professions line or Family and Friends collection.
  • Payment Information: Credit card details processed through PCI-compliant systems (we never store full card numbers).
  • Preferences: Your choices in our Shop by Metal or Gemstone and Birthstones categories to personalize recommendations.
  • Technical Data: IP address, browser type, device information to enhance your browsing experience.
  • Communication Records: Emails to [email protected] regarding your cherished keepsakes.

2. How We Use Your Information

Like carefully selecting charms for a bracelet, we use your data to:

  • Process transactions for your Heart and Love pendants or Country and State themed pieces with bank-level encryption.
  • Provide customer support for international collectors (excluding certain regions).
  • Improve our collections from Nature to For Him categories based on preferences.
  • Send updates about new Drop items or Bracelets, with opt-out available.
  • Prevent fraud in purchases of heirloom-quality items from our Shop by Metal selection.

3. Data Sharing & Disclosure

We treat your data with the same care as our handcrafted Crosses and Earrings:

  • Service Providers: Trusted partners (payment processors, shipping carriers) assisting with your charm journey.
  • Legal Requirements: When necessary to comply with laws or protect our rights.
  • Business Transfers: In case of merger or acquisition affecting our studio at 1481 Norman Street.
  • Never Sold: We don’t sell your data to third-party marketers.

4. Data Storage & Security

Your information is protected like our most delicate Charms:

  • Stored in secure facilities with 256-bit SSL encryption—the same technology used for our PCI-compliant payments.
  • Retained only as long as needed to serve our global community of collectors.
  • Protected by physical, electronic, and managerial safeguards.

5. Your Rights

You have control over your data, just as you curate your charm collection:

  • Access & Correction: Review and update your account information.
  • Deletion: Request removal of personal data (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing emails about new Pendants or Food and Drink charms.
  • Complaints: Contact us at [email protected] with concerns.

6. Cookies & Tracking

Like selecting the perfect School or Awareness charm, we use:

  • Essential Cookies: For checkout functionality when purchasing Gold Pendants.
  • Analytics Cookies: To improve browsing experience across our Animals and Nature categories.
  • Marketing Cookies: For personalized ads (manage preferences in browser settings).

7. International Transfers

As we serve collectors worldwide (excluding certain Asian/remote regions):

  • Data may be transferred outside your country of residence.
  • We implement appropriate safeguards for cross-border transfers.

8. Children’s Privacy

Our Family and Friends collection is cherished by all ages, but we don’t knowingly collect data from children under 13.

9. Policy Updates

We may update this policy as our Gemstone and Birthstones collection evolves. Changes will be posted here with updated “Last Revised” dates.

10. Contact Us

For questions about protecting your charm story:
Charmora Shop
1481 Norman Street, Long Beach, US 90802
Email: [email protected]